My rights

Household consumers have the following rights:

  • Rights associated with the supply contract
  • The right to be informed
  • Various payment options
  • The right to switch supplier
  • Advanced Metering Infrastructure
  • The right to last-resort supply
  • The right to emergency supply
  • The right to legal remedies
  • Single bill
  • Quality of supply
  • Rights associated with disconnection
  • The right to connect to the network



Meta information
Display date
09.12.2014 15:15
Modified date
16.03.2015 11:08
my rights rights household consumer
Household consumer Electricity Distribution Service quality Single point of contact Retail market